Position Summary

The Insurance Data Entry Specialist is responsible for the accurate, timely, and efficient entry of insurance-related data into the client's proprietary systems and portals. This role supports the client's underwriting and operations teams by ensuring information is entered correctly, thoroughly reviewed, and processed within established turnaround times.

This is a back-office administrative position with no customer service or sales responsibilities. The successful candidate will receive comprehensive training from the client on all systems, workflows, and data entry procedures.

The ideal candidate is highly detail-oriented, organized, able to process large volumes of information with minimal errors, and committed to maintaining the highest standards of quality and confidentiality.

Key Responsibilities

● Accurately enter insurance policy, customer, and underwriting information into the client's internal portal and software systems.

● Review source documents to ensure all required information is complete before data

entry.

● Verify the accuracy of information entered and perform quality checks before

submission.

● Update existing records with new or revised information while maintaining data integrity.

● Process a high volume of transactions within established turnaround times.

● Follow all client-specific workflows, standard operating procedures, and compliance

requirements.

● Identify discrepancies, incomplete information, or data inconsistencies and escalate them to the appropriate team when necessary.

● Maintain strict confidentiality of all client and policyholder information.

● Meet daily, weekly, and monthly production goals while maintaining high accuracy

standards.

● Participate in training sessions, process updates, and quality improvement initiatives.





● Collaborate with supervisors and quality assurance teams to improve workflow efficiency

and reduce errors.

● Maintain organized digital records in accordance with client policies.

● Adapt to evolving insurance processes, systems, and technology as business needs

change.

Required Qualifications

● Minimum 1-2 years of experience in data entry, administrative support, insurance

operations, or a related field preferred.

● Excellent typing speed with a high degree of accuracy.

● Strong attention to detail and commitment to quality.

● Ability to process repetitive tasks while maintaining concentration and accuracy.

● Strong organizational and time management skills.

● Ability to prioritize workload and meet deadlines.

● Strong written and verbal English communication skills.

● Ability to work independently while following established procedures.

Technical Skills

● Proficiency with Microsoft Office (Excel, Word, Outlook).

● Comfortable learning recent software applications and proprietary insurance systems.

● Experience working with CRM platforms, insurance management systems, or

web-based portals is an advantage.

● Strong keyboarding and navigation skills.

Key Competencies

● Exceptional attention to detail

● Accuracy and precision

● Productivity and efficiency

● Accountability

● Confidentiality and professionalism

● Analytical thinking





● Problem-solving

● Adaptability

● Reliability

● Strong work ethic

Key Performance Indicators (KPIs)

Performance will be measured using the following metrics:

Accuracy

● Maintain a data entry accuracy rate of 98% or higher.

● Minimize errors requiring corrections or rework.

Productivity

● Meet or exceed daily and weekly production targets.

● Complete assigned workloads within agreed service levels.

Quality

● Consistently achieve quality assurance scores established by the client.

● Follow all documented procedures and compliance requirements.

Turnaround Time

● Complete assigned tasks within required deadlines.

● Maintain efficiency without compromising accuracy.

Compliance

● Adhere to all client policies, confidentiality standards, and security requirements.

● Maintain compliance with insurance industry regulations and internal procedures.

Attendance & Reliability

● Maintain excellent attendance and punctuality.

● Be available during scheduled working hours.

● Complete all mandatory training and process updates.

Training

The client will provide comprehensive training covering:

● Insurance terminology

● Internal systems and portals

● Data entry procedures

● Workflow processes

● Quality standards

● Security and confidentiality requirements

● Performance expectations

Success in This Role

A successful Insurance Data Entry Specialist consistently demonstrates exceptional accuracy, meets productivity goals, protects confidential information, follows established procedures, and contributes to an efficient and reliable insurance operations team.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Work from home

Work Location: Remote

📌 Insurance Data Entry Specialist (India)
🏢 Flowz Staffing
📍 India