- Call customers to remind them about regular car service and maintenance.
- Inform customers about service due dates, offers, and service packages.
- Schedule service appointments and coordinate with the service team.
- Follow up with customers after servicing to collect feedback.
- Handle customer inquiries regarding service, repairs, and maintenance.
- Maintain accurate records of customer calls, appointments, and follow-ups.
- Contact existing customers to encourage repeat service visits.
- Explain available service offers and promotions clearly to customers.
- Escalate customer complaints or technical concerns to the appropriate department.
- Achieve daily and monthly calling and appointment targets.
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Customer Service Officer (India)
🏢 POPULAR VEHICLES AND SERVICES
📍 India
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