- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.

Non voice coordinator

- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

Voice coordinator

- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same




- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.

CV on [email protected]//(phone hidden)

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:

- Cell phone reimbursement
- Provident Fund

Application Question(s):

- How many years of TPA experience you have?

Education:

- Bachelor's (Required)

Experience:

- Customer service: 1 year (Required)

Location:

- Ahmedabad, Gujarat (Required)

Work Location: In person

📌 CRM Executive (Ahmedabad)
🏢 MEDI ASSIST INSURANCE TPA PRIVATE
📍 Ahmedabad