Location: Raipur, Chhattisgarh
Experience: 6–12 Years
Employment Type: Full-Time
Industry: Jewellery / Retail

Job Summary

We are looking for an experienced and result-oriented Showroom Manager to take overall responsibility for the operations and business performance of a jewellery showroom in Raipur.

The Manager will be responsible for sales, revenue targets, team management, customer relationships, showroom operations, inventory coordination, and compliance with company policies and SOPs.

The ideal candidate should have solid experience in jewellery retail, excellent leadership skills, and a proven track record of managing a high-performing showroom or premium retail outlet.

Key ResponsibilitiesShowroom Management

- Take complete ownership of the day-to-day operations of the jewellery showroom.
- Ensure smooth functioning of the showroom and maintain high standards of customer service.
- Ensure showroom presentation, product displays, cleanliness, grooming, and discipline are maintained.
- Ensure adherence to company policies, SOPs, security procedures, and operational standards.
- Coordinate with Head Office and other departments for smooth business operations
- Sales & Revenue Management
- Achieve monthly, quarterly, and annual showroom sales and revenue targets.
- Develop and implement strategies to increase sales, customer conversion, average bill value, and repeat business.




- Monitor daily sales performance and take corrective actions wherever required.
- Drive sales of gold, diamond, bridal, and other jewellery categories.
- Support the team in handling high-value and VIP customers.
- Drive upselling and cross-selling opportunities.
- Plan and execute festive, promotional, and seasonal sales initiatives.
- Team Leadership & People Management
- Lead, motivate, and manage the entire showroom team.Customer Relationship Management
- Ensure a premium customer experience throughout the buying journey.
- Personally handle important, VIP, and high-value customers.
- Resolve customer complaints and escalations effectively.
- Build and maintain strong relationships with existing customers.
- Drive repeat purchases, referrals, and customer retention.
- Ensure timely follow-up on customer enquiries and pending orders
- Set individual and team sales targets and monitor performance.
- Conduct daily team briefings and regular performance reviews.
- Coach and mentor sales staff to improve productivity and sales conversion.
- Monitor attendance, discipline, grooming, and employee performance.
- Identify training requirements and coordinate training programs.
- Support recruitment and onboarding of showroom staff when required.
- Build a positive, customer-focused, and performance-driven team culture.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Showroom Manager – Jewellery (India)
🏢 AV International
📍 India