Key Responsibilities

- Make outbound calls to existing and potential customers.
- Handle inbound customer inquiries professionally and courteously.
- Promote current jewellery collections, festive offers, and exclusive showroom events.
- Follow up with customers regarding product inquiries, quotations, and pending purchases.
- Maintain accurate customer records and update the CRM/database regularly.
- Build and maintain long-term customer relationships through regular follow-up.
- Address customer concerns and coordinate with the sales team for timely resolution.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Collect customer feedback and share insights with the management team.




- Support marketing campaigns through promotional calling and customer engagement.

Required Qualifications

- Bachelor's degree or equivalent (preferred).
- 1–3 years of experience in telecalling, telesales, customer service, or retail (jewellery experience is an advantage).
- Excellent verbal communication skills in English and the local language.
- Strong interpersonal and persuasion skills.
- Basic computer knowledge.
- Positive attitude, patience, and customer-oriented approach.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Relation Executive (CRE) (India)
🏢 AJC Jewel Manufacturers
📍 India