Company: Sawalsha Leaning Finance Pvt. Ltd. (Paisaboxx)

Location: Gurugram
Experience - 2 years

Key Responsibilities & Requirements:

1. Coordinate with collection agencies and external partners for day-to-day operations and case allocation.

2. Monitor agency performance, collection targets, productivity, and daily updates.

3. Maintain MIS, agency records, collection reports, and other operational data.

4. Conduct quality checks on customer interactions, collection calls, case handling, and documentation.

5. Ensure adherence to company processes, collection guidelines, and compliance standards.

6. Identify process gaps, errors, and performance issues and coordinate for corrective action.

7. Graduate in any discipline; experience in NBFC, banking, fintech, collections, BPO, or agency management will be preferred.

8. Positive communication, coordination, analytical, and MS Excel/MIS skills are required

*Interested candidates can share their CV at: [email protected]

*Contact:* +91-XXXXXXXXXX*

*Immediate Joiners Preferred!*

Work Location: In person

📌 Agency Coordinator (India)
🏢 Sawalsha Leasing & Finance Private
📍 India