Client Coordinator

Experience: 6 Months - 2 years
Location: Rajkot, Gujarat
Employment Type: Full-time
Department: Client Servicing / Accounts

About the Role

We are looking for a Client Coordinator who can be the bridge between our clients and our creative team.

You will be responsible for understanding client requirements, coordinating with internal teams, tracking deliverables, managing timelines, and ensuring that projects move smoothly from brief to execution.

This role is ideal for someone who is organised, proactive, good with people, and knows how to get things done without needing to be chased.

Key Responsibilities

- Act as the primary point of contact for assigned clients.
- Understand client requirements, briefs, feedback and expectations clearly.
- Coordinate with designers, content writers, social media managers, developers, video editors and other internal teams.
- Convert client discussions into transparent and actionable internal briefs.
- Track project timelines, deliverables and pending approvals.
- Follow up with both clients and internal teams to ensure deadlines are met.
- Maintain regular communication with clients through calls, WhatsApp, email and meetings.
- Share work with clients for review and collect structured feedback.
- Ensure feedback is communicated accurately to the respective team members.
- Manage multiple clients and projects simultaneously without losing track of details.
- Identify potential delays or issues and proactively communicate them before they become problems.
- Maintain project trackers,



client records and communication history.
- Coordinate client meetings and prepare relevant updates or requirements beforehand.
- Assist the senior account/client servicing team in client retention and relationship management.
- Identify opportunities for additional services based on client requirements and ongoing projects.
- Ensure that the client has a smooth experience throughout the project lifecycle.

What We're Looking For

- Minimum 2 years of experience in client servicing, account management, project coordination or a similar role.
- Excellent verbal and written communication skills.
- Strong organisational and follow-up skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Good understanding of branding, social media, design, digital marketing or creative agency workflows.
- Strong attention to detail.
- Comfortable communicating with clients and handling feedback professionally.
- Ability to work under pressure and manage changing priorities.
- Proactive attitude — you should be someone who solves problems rather than simply reports them.
- Good command of English and Hindi. Gujarati would be an added advantage.
- Working knowledge of tools such as Google Workspace,



Excel/Sheets, project management tools and communication platforms.

You Will Be A Great Fit If

- You enjoy talking to people and building relationships.
- You can keep a creative team organised without killing their creativity.
- You are comfortable saying, "Let me check and get back to you" — and actually getting back.
- You notice a deadline approaching before everyone else does.
- You can handle demanding clients with patience and professionalism.
- You believe good client servicing is about ownership, not just follow-ups.
- You can juggle multiple projects while still remembering the tiny details.

What You Can Expect

- Work with diverse brands across branding, digital, social media and creative projects.
- A fast-paced and creative work environment.
- Prospect to work closely with founders, brand teams and creative professionals.
- Exposure to the complete brand-building process.
- Space to take ownership and grow into an Account Manager / Client Servicing Manager role.

The Nirmaan Standard

We don't need someone who simply forwards messages between the client and the team.

We need someone who takes ownership of the relationship, understands the work, keeps everyone aligned and makes sure things actually happen.

If you are organised, sharp, communicative and have a little bit of "I'll handle it" energy, we'd like to meet you.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

- Cell phone reimbursement
- Paid time off

Work Location: In person

📌 Client Co-ordinator (Rajkot)
🏢 Nirmaan Branding Studio
📍 Rajkot