Nagpur, Maharashtra
Job Summary

ESSENTIAL FUNCTIONS

- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.

QUALIFICATIONS

- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline

Key Responsibilities

ESSENTIAL FUNCTIONS

- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.

QUALIFICATIONS

- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.




- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline

Skill Requirements

ESSENTIAL FUNCTIONS

- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.

QUALIFICATIONS

- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of recent software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements




- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline

Other Requirements

ESSENTIAL FUNCTIONS

- Manage Mac software requests
- Create and test software install packages for Mac OS
- Integrate Mac software packages into JAMF
- Publish Mac apps into the App Portal.

QUALIFICATIONS

- College degree in Information Systems or related field, or equivalent work experience.
- 6-12 years' experience in Information Technology.
- Enterprise Mac support experience.
- Extensive JAMF Pro experience specifically with Casper Admin, Casper Composer and Casper Remote.
- Extensive knowledge of the MacOS file system.
- Knowledge of Apple's software update process JAMF.
- MacOS security hardening experience.
- Imaging Mac computers.
- Documenting install steps and procedures of new software installs.
- Troubleshooting Mac software installs that don't work.
- Create a checkout procedure/documentation to test new Mac software installs against.
- JAMF Self Service knowledge.
- Administrative experience on Windows and/or Unix platforms
- Demonstrated ability to develop customized solutions to meet business requirements
- Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
- Demonstrated ability to prioritize work load and meet project deadlines
- Ability to adapt in a dynamic work environment and make independent decisions
- Strong customer service focus
- Excellent oral and written communication skills
- Willingness to work a flexible schedule to accommodate project deadline

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📌 Administrator (Support & Operations) (Nagpur)
🏢 HCLTech
📍 Nagpur