CUSTOMER SUPPORT EXECUTIVE – FRESHER & EXPERIENCED
We are hiring Customer Support Executives for both Fresher and Experienced candidates. Candidates with positive communication skills and a customer-focused approach are encouraged to apply.
POSITION 1: CUSTOMER SUPPORT – FRESHER
Eligibility: Graduate / Undergraduate
Experience: Freshers can apply
Salary: ₹15,000 – ₹25,000 CTC
Shift: Rotational Shifts
Working Days: 5 Days Working
Week Off: 2 Rotational Week Offs
Cab: Available as per company norms
Joining: Immediate Joiners Preferred
POSITION 2: CUSTOMER SUPPORT – EXPERIENCED
Eligibility: Graduate / Undergraduate
Experience: Minimum 1 Year Customer Support Experience
Salary: Up to ₹35,000 CTC
Shift: Rotational Shifts
Working Days: 5 Days Working
Week Off: 2 Rotational Week Offs
Cab: Available as per company norms
Joining: Immediate Joiners Preferred
KEY RESPONSIBILITIES
- Handle customer queries through voice and non-voice channels.
- Provide accurate information and appropriate solutions to customers.
- Resolve customer complaints and concerns professionally.
- Maintain a high level of customer satisfaction.
- Follow company policies, processes, and quality standards.
- Maintain accurate records of customer interactions.
- Coordinate with internal teams to resolve customer issues.
- Achieve assigned performance and customer service targets.
REQUIRED SKILLS
- Good verbal and written communication skills.
- Customer-focused and problem-solving attitude.
- Basic computer knowledge.
- Ability to work in rotational shifts.
- Good listening and interpersonal skills.
- Ability to work independently and as part of a team.
WHO CAN APPLY?
- Graduate / Undergraduate candidates.
- Freshers for the Fresher position.
- Candidates with 1+ year of Customer Support experience for the Experienced position.
- Immediate joiners are preferred.