About the Role

This role focuses on building and maintaining strong relationships with key clients, driving sales growth, and ensuring customer satisfaction.

Responsibilities

- Maintain and expand relationships with client stakeholders.
- Develop strategic relationships with allocated accounts.
- Continuously propose solutions that meet client objectives to expand relationships with existing accounts.
- Seek business opportunities within Group Companies.
- Develop and present compelling proposals and presentations for various opportunities.
- Manage diverse client stakeholders from various business departments and understand their needs.
- Ensure timely and accurate delivery and fulfillment of services to customers.
- Resolve customer issues and problems, and handle complaints to maintain trust.




- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Serve as the primary link of communication between key customers and internal teams.

Required Skills
- Experience in IT Sales (Services & Products) and providing solutions based on customer needs.
- Excellent verbal and written communication skills.
- Robust listening and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Good understanding of IT Solutions and Services.

📌 Key Account Manager (Delhi)
🏢 One75mbhrm
📍 Delhi