Job Description:

Role Summary:

To lead the successful delivery and implementation of HRMS solutions by managing projects from initiation through post-go-live support. The Project Delivery Manager is responsible for ensuring projects are delivered on time, within scope, and to the highest quality standards while coordinating cross-functional teams, managing client expectations, mitigating risks, and driving continuous improvement across implementation, governance, and delivery processes. The role requires strong expertise in HRMS/SaaS implementations, Agile project management, stakeholder engagement, and enterprise software delivery.

Key Responsibilities:

1. Project Delivery & Implementation

- Lead the end-to-end implementation of HRMS solutions, ensuring projects are delivered on time, within scope, and within agreed budgets.
- Manage the complete project lifecycle, including planning, execution, monitoring, deployment, and project closure.
- Oversee Change Requests (CRs), enhancements, and implementation activities while ensuring alignment with client requirements and business objectives.
- Apply Agile and Scrum methodologies to manage project delivery efficiently.

2. Project Planning & Risk Management

- Develop project plans, timelines, resource allocations, and implementation schedules.
- Identify project risks, dependencies, and potential roadblocks, implementing proactive mitigation strategies.
- Monitor project progress, proactively addressing issues that may impact delivery timelines or quality.
- Ensure project milestones, deliverables, and client commitments are achieved.

3. Client & Stakeholder Management

- Act as the primary point of contact throughout the implementation lifecycle.
- Build strong relationships with clients by managing expectations and providing regular project updates.
- Facilitate project meetings, workshops, requirement sessions, and steering committee discussions.
- Coordinate effectively between clients, Customer Experience, Product, Development, QA, Infrastructure, and third-party vendors to ensure successful delivery.

4. Requirements Management & Solution Coordination

- Work closely with Business Analysts and clients to gather, validate, and document functional and technical requirements.




- Ensure project requirements are clearly communicated to development and implementation teams.
- Support solution design discussions to ensure customer requirements align with product capabilities and implementation best practices.
- Manage project scope and control scope changes through structured Change Request processes.

5. Quality Assurance & Governance

- Ensure implementation activities comply with project methodologies, quality standards, and internal governance processes.
- Coordinate User Acceptance Testing (UAT), deployment planning, and post-go-live support.
- Conduct project reviews to ensure deliverables meet agreed quality standards before production release.
- Ensure project documentation is complete, accurate, and maintained throughout the project lifecycle.

6. Team Leadership & Resource Management

- Lead, coach, and coordinate implementation teams to achieve project objectives.
- Allocate resources effectively across multiple concurrent projects.
- Foster collaboration between Customer Experience, Development, Product, QA, and Implementation teams.
- Support continuous learning, knowledge sharing, and process improvements within the delivery team.

7. Reporting, Performance & Continuous Improvement

- Maintain project dashboards and provide regular status reports to senior management.
- Track implementation KPIs, including project timelines, Change Requests, resource utilization, project budgets, and delivery performance.
- Conduct post-implementation reviews to identify lessons learned and drive continuous improvement.
- Recommend improvements to project methodologies, implementation processes, and delivery standards to enhance customer satisfaction and operational efficiency.

Qualifications & Experience

- Education: Bachelor’s degree in computer science, Information Technology, Engineering, Business Information Systems, or a related field.
- Experience:



Minimum 5–8 years of project management experience, preferably within HRMS, Payroll, ERP, SaaS, or enterprise software implementation environments.
- Project Management Skills: Strong knowledge of Agile, Scrum, Waterfall, Change Request (CR) management, project planning, and risk management methodologies.
- Technical Knowledge: Valuable understanding of HRMS implementation, software development lifecycle (SDLC), system integrations, APIs, and enterprise software deployment.
- Tools: Experience using project management and reporting tools such as Jira, Azure DevOps, MS Project, Power BI, Excel, or similar platforms.
- Language Skills: Excellent written and verbal English communication skills.

Core Competencies

- Project Leadership: Successfully leads multiple implementation projects while balancing quality, timelines, budgets, and customer expectations.
- Client Relationship Management: Builds trusted client relationships through proactive communication and effective stakeholder management.
- Strategic Planning: Plans projects effectively, manages priorities, and anticipates project risks before they impact delivery.
- Risk Management: Identifies project risks early and implements practical mitigation strategies.
- Operational Excellence: Ensures consistent project governance, documentation, and delivery standards across all implementations.
- Communication & Collaboration: Works effectively across Customer Experience, Product, Development, QA, Infrastructure, and client teams.
- Analytical Thinking: Uses project data, metrics, and reporting to support informed decision-making and continuous improvement.
- Problem Solving: Resolves implementation challenges efficiently while maintaining customer confidence and project momentum.
- Continuous Improvement: Drives enhancements to implementation methodologies, delivery processes, and customer onboarding experiences.

Background: HRMS / HCM / SaaS implementation experience is mandatory
Engagement: As an Independent contractor
Fee range: AED 8,000-14,000 per month (flexibility for exceptional candidates)
Location: Remote (preferably Jordan, Egypt, or places where geo-political disruption is less as candidate needs to have strong internet connection at all times)

📌 Project Delivery Manager (India)
🏢 DC Consultants
📍 India