- Drive regional sales, revenue, profitability, and growth targets.
- Monitor store-wise performance and identify opportunities for improvement.
- Develop and execute regional business plans and sales strategies.
- Analyze sales trends, KPIs, conversion rates, average transaction value, and customer metrics.
- Take corrective actions to improve underperforming stores.

2. Store Operations

- Ensure smooth and productive operations across all stores.
- Maintain company standards related to visual merchandising, inventory, customer service, and store presentation.
- Conduct regular store visits and operational audits.
- Ensure compliance with company policies, SOPs, statutory requirements, and safety standards.
- Optimize manpower, store productivity, and operational costs.

3. Team Management & Development

- Lead, coach, and motivate Store Managers and retail teams.
- Set performance objectives and conduct regular performance reviews.
- Identify training and development needs and facilitate capability-building programs.
- Support recruitment, onboarding, succession planning, and talent development.
- Build a high-performance and customer-focused culture.

4. Customer Experience

- Ensure consistently high standards of customer service across stores.
- Monitor customer feedback, complaints, and satisfaction levels.
- Implement initiatives to improve customer retention and loyalty.




- Ensure stores deliver a consistent brand experience.

5. Inventory & Loss Prevention

- Monitor stock availability, inventory turnover, stock ageing, and shrinkage.
- Coordinate with supply chain and merchandising teams to maintain optimum inventory levels.
- Minimize stock losses, damages, and pilferage.
- Ensure accurate stock audits and reconciliation.

6. Visual Merchandising & Brand Standards

- Ensure implementation of visual merchandising guidelines across stores.
- Maintain brand standards, store layouts, promotions, and displays.
- Ensure timely execution of seasonal campaigns and promotional activities.

7. Reporting & Analysis

- Prepare and review regional performance reports.
- Track key retail KPIs and provide actionable insights to management.
- Present business updates, challenges, and improvement plans to senior leadership.
- Use data and analytics to support business decisions.

Key Performance Indicators (KPIs)
- Regional Sales & Revenue Growth
- Store-wise Target Achievement
- Gross Margin / Profitability
- Like-for-Like Sales Growth
- Customer Satisfaction / NPS
- Conversion Rate
- Average Transaction Value (ATV)
- Inventory Turnover
- Stock Availability
- Shrinkage / Loss Percentage
- Employee Productivity
- Employee Attrition
- Store Audit & Compliance Scores

📌 Regional Manager-TG (Hyderabad)
🏢 BIBA
📍 Hyderabad