Description
Experience: 12–18 years in QA/Testing, with 6-8+ years in test delivery leadership managing testing projects, programmes, and teams across BFS (Banking & Financial Services) accounts.
Role & Responsibilities
- Own end-to-end QE delivery for assigned BFS account(s), ensuring delivery commitments, quality outcomes, and customer satisfaction.
- Serve as the primary escalation point for delivery, quality, risk, and operational issues.
- Drive project and account-level CSAT through strong stakeholder management, delivery predictability, and proactive issue resolution.
- Lead test planning, estimation, resource management, capacity forecasting, and release readiness across multiple projects.
- Govern delivery through KPIs, SLAs, quality metrics, risk management, compliance reviews, and executive reporting.
- Drive adoption of AI-led QE, automation-first, shift-left testing, CI/CD, and Agile/DevOps practices.
- Provide expertise across functional, integration, system, UAT, regression, automation, and non-functional testing.
- Ensure adherence to BFS regulatory, security,



audit, and organizational quality standards.
- Support account growth through solutioning, estimations, proposals, and QE transformation opportunities.
- Mentor Test Leads and QE teams, driving capability development and high-performance delivery culture.

Experience & Skills
- 12–18 years of experience in Quality Engineering, Testing, and Delivery Management, with 6–8+ years leading large-scale testing engagements.
- Solid understanding of Quality Engineering services including functional testing, automation, performance testing, test data management, release assurance, and managed testing services.
- Proven experience managing testing programmes across Agile, DevOps, and hybrid delivery models.
- Hands-on experience driving QA Automation, AI-led Quality Engineering, AI Assurance, and CI/CD adoption initiatives.
- Domain expertise in BFSI, with exposure to Retail Banking, Commercial Banking,

📌 Quality Engineer/Engineering (India)
🏢 Zensar Technologies
📍 India