Commodity: Electrical & Mechanical
1. Will be responsible for resolving field concerns related to 3 W product
2. Will be responsible for resolving internal design / handed over concerns related to 3W product
3. Field Data analysis & identfy action to close the concerns
4. Customer field complaints study & deplyment of ICA / PCA by 2x2 matrix effectivity of actions
5. Ensureing field concerns by correct root cause analysis & speedy implementation of corrective measure in mfg / design to meet organisation targets
6. Genearte Field concern MIS & publish report,in XL/ PPT for function
7. Conclusion of JI / dealer visit & ensure closure on time to delight customer
8. Take appropriate actions in association with manufacturing, supplier quality & design & for closure of field & internal concerns
9.
Speedy & time bound closure of CC emerging concerns & immobilisation concerns
10. Dealer / supplier or other plant location visit for benchmarking good thing & deployment
11. Frequent connect with design team for handovering data / analysis & ensure action speed / CPN project
12 Lesson learn sharing with objective justification for recent product development
13 Review & monitoring CAPEX / Revenue budget as per target
14 Monitoring effectiveness of EN ( Change management ) / Connect with CC team