Description
As a RAN MS Specialist you should have
- Positive Communication skills (both verbal & written)
- Technology Savvy - GSM / WCDMA / LTE / 5G Architecture
- Hands on experience in Telecom Network Management – especially in cross-functional areas of FM / CM / PM / SW upgrade (Preferably from NOC operations)
- RAN Multivendor expertise (4G/5G - Nokia & Ericsson, 4G-Huawei)
- Hands on with EMS/NMS – Nokia NetAct / Ericsson ENM / Samsung LSM / NM / Huawei U2000/M5000
- ITIL and/or CCNA Certifications

Responsibilities
- Be involved in daily Shift operations to handle network outage & maintain network uptime.
- Be responsible for trouble ticket handling and end-to-end fault troubleshooting and corrective maintenance until resolution.
- Responsible to meet customer/network specific performance metrics (KPI/SLA/OLA).
- Fault Management/Configuration Management Level 2 support in 4G/5G
- Remote Troubleshooting, Fault Localization and Remote Resolution.
- Coordinate with Internal/External Teams - Ops/Field/Customer to address & fix Network issues/outages.




- Implement Configuration/Optimization/Fault-fixing changes as & when required.
- Rehoming / Recommissioning / Hardware / software parameter changes.
- Extend support to others as required to troubleshoot/fix complex network issues
- Responsible in building Knowledge articles/ Knowledge Base
- Analyse occurred alarms / repeated outages and contribute towards Problem management & Continuous improvement
- Coordinate with OEM/Vendor team for Level 3 support during major outages/RCA discussions.
- Perform preventive/planned proactive maintenance activities thereby to reduce outages and improve RNA & MTTR.
- Strictly adhere to set procedures & processes (GDC/Customer) as applicable.

Qualifications
Must-Have:
- Require bachelor's or master's degree or related field.
- Typically, a minimum 5 to 6 years of hands-on Field Operations Support
- Knowledge of Active & Passive equipment at Cell Sites
- Excellent communication skill

📌 MS Specialist Radio (India)
🏢 Nokia Global
📍 India