Job Type: Full-time

Job Description – BPM AdministratorPosition: BPM AdministratorExperience: 7+ YearsVacancies: 1Location: NoidaEmployment Type: Full-timeRole SummaryWe are looking for an experienced IBM BPM/BAW Administrator responsible for the administration, operations, maintenance, and support of IBM Business Process Management (BPM) / Business Automation Workflow (BAW) platforms. The candidate will be responsible for ensuring high availability, performance, security, and reliability of the BPM/BAW environment in a 24×7 production support setup.Key ResponsibilitiesProvide 24×7 Operations & Maintenance (O&M;) support for IBM BPM/BAW environments.Perform day-to-day administration, configuration, monitoring, and maintenance of BPM/BAW platforms.Carry out patching, upgrades, fixes, and version upgrades in accordance with approved change-management procedures.Monitor system health, capacity, availability, and performance, and perform performance tuning and optimization as required.Troubleshoot and resolve L1/L2/L3 incidents and technical issues related to IBM BPM/BAW infrastructure and application environments.Analyze recurring issues and implement appropriate root-cause analysis (RCA) and corrective actions.Coordinate with the IBM/OEM support team for complex technical issues and raise/manage PMRs (Problem Management Records).Support Data Center (DC) and Disaster Recovery (DR) operations and ensure readiness of the DR workplace.Participate in and execute DR drills, testing, and planned switchovers/failovers.Ensure compliance with defined SLAs, operational procedures, security requirements,



and change-management processes.Maintain technical documentation, operational procedures, configuration records, incident reports, and other required documentation.Prepare and maintain periodic operational and performance reports for stakeholders.Coordinate with application, infrastructure, database, network, security, and OEM teams for issue resolution and planned activities.Perform knowledge transfer (KT) to other team members and maintain updated operational knowledge.Ensure adherence to organizational policies, IT service-management processes, and best practices.Required QualificationsBE/B.Tech/MCA or equivalent qualification in:Computer Science / ITElectronics & CommunicationElectronicsOther relevant engineering/technology disciplineDegree must be from a Government-recognized university/institute.7+ years of relevant experience in IBM BPM/BAW administration and production support.Strong hands-on experience in IBM BPM / IBM BAW platform administration.Experience working in a 24×7 O&M; / production support environment.Key SkillsMandatory:IBM BPM / IBM BAW AdministrationProduction Support & O&MInstallation;, configuration and administrationPatching and upgradesPerformance monitoring and tuningIncident and problem managementPMR management with IBM/OEMDC/DR operationsDR drills and switchover/failoverSLA managementTechnical documentation and reportingGood to Have:ITIL/service-management process knowledgeExperience with enterprise-scale BPM/BAW environmentsExperience coordinating with multiple infrastructure and application teamsStrong troubleshooting, analytical, and communication skillsInterested person can drop their resume at [email protected]

📌 BPM Administrator (Ghaziabad)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Ghaziabad