About
the Role:

We are looking
for a detail-oriented Quality Analyst to lead manual testing efforts for the
Customer Portal, a React/AEM-based web application integrated with SAP,
Salesforce, and supporting middleware. The QA will validate end-to-end business
scenarios spanning the web/AEM front end and SAP-driven backend processes
(orders, deliveries, invoices, documents), ensuring the portal meets
functional, data-accuracy, and customer-experience requirements before release.

Key
Responsibilities:

• Test Planning &
Strategy: Define the manual test strategy and
test plans for each Phase 1 module (Profile, Documents, Contact Us, Dashboard,
Deliveries, Order Status), covering functional, regression, integration, and
UAT-support testing.

• Test Case Design: Author detailed test cases and test scripts derived from business
requirement documents, including field-level validations, business rules, and
source-system mappings (e.g., SAP, SFDC).

• SAP-Integrated Scenario
Testing: Validate portal behavior against
SAP-driven data and logic, including order status transitions, delivery
commitment / delay logic, credit/pricing/compliance blocks, invoice and
document availability, and output management triggers.

• Web/UI Testing: Perform functional, cross-browser, responsive, and accessibility
testing of the React/AEM front end, including forms, search/filter behavior,
modals, file uploads/downloads, and navigation flows.

• Data Validation: Verify data accuracy and consistency across SAP, Salesforce (SFDC),
and the portal UI, including account details, contact information,
order/delivery data, and document metadata.

• Defect Management: Log, triage,



and track defects to closure using the team's defect
management tool, working closely with React developers, AEM SMEs, and SAP
consultants on root cause and resolution.

• Requirement Traceability: Maintain requirements-to-test-case traceability
matrices to ensure full coverage of documented requirements and sign-off
criteria.

• Regression & Release
Testing: Execute regression test cycles ahead
of each release, validate bug fixes, and provide go/no-go quality input to the
Project Lead.

• UAT Support: Support business stakeholders during User Acceptance Testing,
including test data preparation, issue triage, and coordination of retesting.

• Documentation: Maintain clear test documentation, execution logs, and status
reporting (pass/fail metrics, defect trends, coverage) for project
stakeholders.

Must-Have
Skills:

• Experience: 5+ years of manual QA experience with at least 2+ years testing
applications integrated with SAP and modern web front ends.

• SAP Exposure: Working knowledge of SAP Sales & Distribution (Order-to-Cash)
processes – Sales Orders, Deliveries, Billing/Invoicing, Customer Master –
sufficient to validate business rules and data displayed on the portal.

• Web Application Testing:



Hands-on experience testing React-based or other modern JavaScript
web applications, including responsive/cross-browser testing; exposure to
CMS/DXP platforms such as AEM is a plus.

• Test Management Tools: Proficiency with test management and defect tracking tools (e.g.,
JIRA/Xray, Azure DevOps, qTest, or similar).

• API/Integration
Awareness: Ability to validate data flowing
through REST/GraphQL APIs and integration layers (e.g., Apigee) at a functional
level, using tools such as Postman.

• CRM Exposure: Familiarity with Salesforce (SFDC) data structures (Accounts,
Contacts, Cases) as they relate to customer and case data shown on the portal.

• Robust analytical skills with
the ability to design test scenarios covering complex business/status logic
(e.g., order and delivery lifecycle states).

• Excellent written and verbal
communication skills for defect reporting and stakeholder coordination.

• Experience working in
Agile/Scrum teams, including participation in sprint ceremonies and Definition
of Done reviews.

Added
Advantage (Highly Preferred):

• Experience testing AEM
(Sites/SPA Editor) authored pages and AEM Dispatcher-cached content.

• Exposure to SAP transaction
codes relevant to customer master and order data (e.g., XD03) for
cross-verification during testing.

• Experience testing Salesforce
Case creation/workflow integrations.

• Basic SQL knowledge for backend
data verification.

• ISTQB Foundation Level
certification.

Qualifications:

• B.E / B.Tech / MCA or
equivalent.

• ISTQB or equivalent QA
certification is a plus.

📌 Quality Analyst Manual Testing (Hyderabad)
🏢 Nameless
📍 Hyderabad