We are seeking a skilled ServiceNow ITSM Expert with hands-on experience in implementing, configuring, and supporting ITSM processes on the ServiceNow platform. The ideal candidate should have strong expertise in Incident, Problem, Change, Request, and Knowledge Management modules, along with a solid understanding of ITIL best practices. The role involves gathering business requirements, designing scalable solutions, configuring workflows and automations, monitoring SLA compliance, and driving continual service improvement initiatives. The candidate will be responsible for troubleshooting platform issues, developing reports and dashboards, supporting upgrades and releases, and collaborating with stakeholders to enhance service delivery and operational efficiency.

ServiceNow Integration Expert – Job Summary





We are seeking an experienced ServiceNow Integration Expert with expertise in designing, developing, and maintaining integrations between ServiceNow and enterprise applications. The ideal candidate should have solid knowledge of REST/SOAP APIs, IntegrationHub, MID Servers, OAuth, JSON/XML, and enterprise integration patterns. The role includes developing inbound and outbound integrations, troubleshooting interface issues, ensuring secure data exchange, supporting CMDB and Discovery integrations, and maintaining integration documentation. The candidate will work closely with architects, developers, and business teams to deliver scalable, high-performing integration solutions while adhering to ServiceNow best practices and governance standards.

📌 ServiceNow ITSM Expert (India)
🏢 Trigent Software
📍 India