Company Name: VARITE India Private Limited

About The Client:

An American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It is currently the world's largest IT infrastructure services provider and the fifth-largest consulting provider.

About The Job:
- Oracle Functional Support Consultant provides second ‐ level functional support for financial modules across Account Payables, Procurement Payments, Cash Management and iSupplier.
- This includes technical trouble shooting of functional issues and also understanding the interfaces into AP and CM.
- T his Role focuses on resolving functional break-fix incidents and data integrity issues, primarily by executing well-defined Standard Operating Procedures (SOPs). Responsibilities include providing support during month-end close, assisting in smoke testing, performing in-depth root cause analysis for recurring & non-recurring issues, and supporting recent enhancements/projects by taking knowledge transitions from the product teams,



all while continuously identifying opportunities to automate these SOP-driven tasks.

Essential Job Functions:
- Act as L2 functional escalation point for Oracle Account Payables, Cash Management, Procurement, Payments, iSupplier modules.
- Analyse and resolve medium to complex functional issues that are reported by users or L1 support.
- Technical trouble shooting of functional issues and also understanding the interfaces into AP and CM.
- Perform root cause analysis (RCA) for recurring issues and support permanent fixes.
- Resolve functional break-fix calls either permanently or by workaround
- Handle issues related to data in the production instance
- Follow up on Oracle SRs, patches, and issues to ensure resolution
- Conduct training for power users on the application and support functionalities
- Conduct root cause analysis and error detection/correction
- Provide 24/7 in-person or Zoom support

📌 OracleSupport AP and Payments (India)
🏢 VARITE
📍 India