Job DescriptionFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
NJob Description – Technical Customer Service Executive
NJob Role
nWe are hiring Technical Customer Service Executives for an international UK telecom process.
NThis is not a complete technical support role. The position primarily involves technical customer service, where you will assist UK customers with telecom-related queries, basic troubleshooting, and service-related concerns.
NContact HR -Muhila
nResponsibilities
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- Handle customer calls from the UK and provide professional assistance. N
- Understand and resolve customer queries related to telecom services. N
- Perform basic technicaltroubleshooting and guide customers through solutions. N
- Provide clear information about products, services, and connectivity issues. N




- Maintain good customer service and ensure a positive customer experience. N
- Accurately update customer information and call details in the system. N

nEligibility
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- Freshers are welcome toapply. N
- Valuable English communication skills are required. N
- Candidates should have good listening and interpersonal skills. N
- Basic computer knowledge is preferred. N
- Willingness to work in UK shifts/night shifts. N
- Candidates with a customer service or BPO background can also apply. N

nWhat We're LookingFor
NIf you have good communication skills, a customer-friendly attitude, and basic technical knowledge, you can apply—even if you don't have prior technical support experience.
NFreshers with good communication skills are encouraged to apply
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- Anyone who attended interview before 30 days are not eligible to attend walk-in. N

nDisclaimer: Firstsource follows a fair, transparent, and merit

📌 Customer Service Specialist (Karnataka)
🏢 Firstsource
📍 Karnataka