Title : Senior Analyst Programmer – Support

Role Summary:

We are looking for a Senior Analyst Programmer – Support with experience in production/application support and data platforms. The ideal candidate should have strong hands-on expertise in Oracle PL/SQL, Informatica PowerCenter, UNIX Shell Scripting, and Control-M, along with experience in incident management, RCA, and enterprise application support.

Key Responsibilities:

Provide L2/L3 production and application support.

Monitor and resolve production incidents within SLA timelines.

Perform Root Cause Analysis (RCA) and implement preventive measures.

Support and maintain Oracle databases, ETL workflows, and batch jobs.

Develop and troubleshoot PL/SQL code and UNIX shell scripts.

Work closely with development and business teams to ensure application stability.

Follow ITIL-based Incident, Problem, and Change Management processes.

Must-Have Skills:





Oracle PL/SQL

Production/Application Support

Informatica PowerCenter

UNIX Shell Scripting

Control-M

Incident & Problem Management

Root Cause Analysis (RCA)

Oracle Database Support

ITIL Processes

SQL & Data Analysis

Good-to-Have Skills :

Python

Snowflake

OBIEE

Vermillion

GitHub

Data Warehousing Concepts

Cloud Technologies

Change Management

Batch Processing & Monitoring

Technology Stack

Oracle, PL/SQL, Informatica PowerCenter, UNIX/Linux, Control-M, Python, Snowflake, OBIEE, Vermillion, GitHub.

Ideal candidate: A proactive support professional with solid troubleshooting skills and experience in maintaining business-critical applications in a 24x7 production environment.

📌 Senior Analyst Programmer – Support (Delhi)
🏢 Trigent Software
📍 Delhi