Service Delivery Leader - F&A; - R2R
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Key Responsibilities:
Business & Operational Leadership
- Own and lead end-to-end RTR service delivery, including General Accounting, Fixed Assets, Intercompany, and Account Reconciliations across global teams.
- Ensure smooth execution of month-end, quarter-end, and year-end close, with timely and accurate financial reporting.
- Drive SLA/KPI performance, governance, and service excellence, proactively managing delivery risks and performance gaps.
- Lead large teams, ensuring talent development, succession planning, retention, and alignment with Genpact culture (CI2).
- Act as a senior escalation point, managing critical client escalations and high-impact business issues.
- Demonstra
📌 Service Delivery Leader (Noida)
🏢 Genpact
📍 Noida