We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's significant to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

Role Overview
As Senior Professional Services Manager, you will lead a mid-size team of 15–40 consulting and technical professionals, driving high-quality delivery outcomes across our global Hospitality customer base. This role blends operational delivery leadership with a forward-looking focus on AI-enhanced methodologies, multi-geography execution, and recurring revenue growth.

Key Responsibilities
Delivery Leadership & Team Management




• Lead and develop a team of 15–40 consulting and technical professionals across multiple geographies, including UK and our GoC locations
• Drive day-to-day delivery excellence, ensuring projects are delivered on time, to
scope and with measurable customer outcomes
• Manage resource allocation, utilisation and workload planning using data-driven approaches and emerging AI tooling
• Support team members with coaching, career development and skills growth — particularly in AI literacy and digital delivery methods
• Build a high-performance team culture grounded in accountability, collaboration and continuous improvement

AI-Enhanced Delivery
• Champion AI-first delivery practices within your team, adopting automation tools, AI Configuration Agents, and intelligent orchestration to reduce implementation timeframes
• Partner with the India GoC to test and scale AI-powered delivery innovations,
including predictive project health monito

📌 Projects and Programs Manager (Pune)
🏢 The Access Group
📍 Pune