Job Description :
Job Description
Position: Engineer, IAM & Collaboration
Shift Timings: 24/5

Overview
The IAM & Collaboration team is responsible for maintaining the Google Workspace,
OKTA, O365 environment and other team-oriented SaaS applications (Like Zoom,
Slack, Dropbox) for different business units of News Corp.

Duties and Responsibilities
● Troubleshoot issues related to Google Workspace applications like Gmail,
Drive, Groups, Docs, etc.
● Perform Okta app assignment and Integration
● Basic troubleshooting of issues related to OKTA
● Troubleshoot issues related to Mail routing, spam and phishing.
● Create and manage Content Compliance rules, default routing rules in Google
Workspace, etc.
● Chromebox device management
● GCDS(Google Cloud Directory Sync) maintenance and troubleshooting.
● Mobile device management
● Need to work on high priority issues and outages.
● Escalate and work directly with vendors.
● Message Hygiene Technologies and SPF, DKIM and DMARC
● Configuring and troubleshooting email transport technologies (DNS, SMTP,
IMAP4, POP3, etc)



and associated desktop and mobile clients.
● Planning and execution of email migrations
● Spam and phishing outbreak response and mitigation

Knowledge, Skills and Abilities
● Google Workspace (Comprehensive knowledge of Gmail and a general
knowledge of all other core Google Workspace apps)
● Message routing
● Exposure to email migration
● Knowledge and exposure to Identity Providers (e.g. Okta, PingIdentity)
● Knowledge and exposure to Cloud storage providers (eg: Google Drive,
Dropbox, One Drive)
● Knowledge and exposure to MS 365

Education, Experience and Certification Qualifications
● Bachelor’s Degree in an Engineering or Information Technology field is
desired, or equivalent combination of education and experience.
● 3-5 years of end-user support of Google Workspace and Okta.
● Ability to stay aware of new product releases in order to support them
● Excellent troubleshooting skills
● Google Workspace/GC

📌 Engineer, IAM (Bengaluru)
🏢 News
📍 Bengaluru