Job Description:

Purpose
This candidate will be responsible for CSN site IT infra related work. He / she needs to ensure IT related issues are resolved in time and ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).

Position / Job Title
Sr. Executive

Department
IT System and Automation

Reporting To
Manager / Sr. manager

Location
Chhatrapati Sambhaji Nagar

Years of Experience
5-6 Years

Job Responsibilities / Deliverables
•Ensure all site infra is up and running and there is no business disruption due to IT Infra.
•Provide first-level support for desktops, laptops, printers, barcode scanners/printers, and other end-user devices.
•Ensure proper functioning of systems used in production, packaging, and laboratory areas (e.g., CHROMELEON, CDS, PLC/SCADA).
•Maintain backup logbooks day to day basis.
•Coordinate with vendors for hardware/software issues.
•Support end-users with application and system issues.




•Support user department team in pharmaceutical validation procedures (IQ/OQ/PQ) and QMS processes.
•Publish periodic updates of site IT related support tickets and projects to IT leadership.

Qualifications & Pre-Requisites
•Graduate in any firm
•5 to 6 years of relevant experience in IT support or system administration, preferably in a pharmaceutical manufacturing workplace.
•Good understanding of network infrastructure, LAN/WAN, firewalls, and VPN configurations.
•Knowledge of Windows, Active Directory, O365, and backup management tools.
•Hands-on experience in GMP-regulated systems, 21 CFR Part 11 compliance, and data integrity requirements are desirable.
•Documentation skills in compliance with GxP and SOPs.

Additional notes
•Must be flexible and willing to work in rotational shifts.
•Expected to visit all location in India as per work requirement.

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