Front Line Manager - F&A; - I2C
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a robust partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.
Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Roles and Responsibilities:
- Manage day-to-day Order to Cash process including Customer Master, Order Management, Billing Collections, Cash Application, and Dispute Management & Resolution processes
- Ensure achievement of contractual SLAs, KPIs, and operational targets including quality and Productivity
- Drive process standardization, controls, and compliance across global operations
- Monitor account performance and implement corrective actions when required
- Build and maintain strong relationships with Client’s teams, Finance Controllers, Business Finance Teams
- Conduct regular governance calls, service reviews, and business updates
- Provide actionable insights and recommendations
📌 Front Line Manager (Noida)
🏢 Genpact
📍 Noida