Description

I. Job Summary

The HR Tech Application Support Manager oversees a team responsible for the day to day support, planning for releases and upgrades and managing projects/enhancements for assigned HR system(s)/module(s). Provides strategic and tactical consultation and input on design options supporting processes/transactions. Plans with Functional Owners, Release Management and OCM to align resources and scope to milestones. Engaging and hands on leader with system expertise and experience.

II. Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Serve as the subject matter expert (SME) on Oracle Fusion Talent, Recruiting and Learning, including Solution Design & Implementation, Configuration & Administration, Integration & Data Management
- Responsible for systematic intake and coordination of the design,



build, test, and deploy phases of the application in accordance with established governance
- Acts as change control leader - responsible for planning releases, upgrades, patches, and configuration across the assigned Oracle module(s)/HR application(s)
- Leads meetings and resolves priority issues with functional leaders/business stakeholders. Communicates change impacts to functional and change partners in support of change management
- Provides consultative support to Functional Owners and other stakeholders regarding configuration and system functionality to automate processes and address business issues. Oversees analysis to ensure optimal configuration
- Mentors and provides leadership development to team members and promotes continuous learning. Building a successful team and effective working relationships is a priority
- Provides status reporting, risk & issue log, and application up

📌 Sep'26, ORC India Manager, Application Support (Gurugram)
🏢 WM
📍 Gurugram