CCT / Conversation Banking (India)

12 Sep

Central Business Solutions

India

12 Sep

Central Business Solutions

India

Must-have Skills: A lead PM with project lead experience of at least 4-5 yrs. Strong Transformation PM with CCaaS migration experience including resource planning, risk mitigation, cutover, hypercare etc. Must have Genesys Migration experience and C&I.; Has worked in Transformation programme/project construct. Comes with experience working in a large global organization like HSBC. Should have experience in coordinating / collaborating with multiple / cross functional teams.

Positive-to-have Skills: Chatbot & Voicebot exposure, NLU, LLM / GenAI exposure, RM Chat (Whatsapp), Genesys Cloud. Understanding of Contact Center Domain is highly desirable.

📌 CCT / Conversation Banking (India)
🏢 Central Business Solutions
📍 India

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CCT / Conversation Banking (India)

CCT / Conversation Banking (India)

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Chief of Staff (Bengaluru)

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