GCL: E

At AstraZeneca, we put patients first by addressing unmet needs worldwide. Our culture fosters entrepreneurship, bold thinking, collaboration, and curiosity about science's potential to deliver breakthrough medicines

Global Business Services (GBS) is a diverse, inclusive, and creative team delivering shared services that enable AstraZeneca to evolve rapidly. We streamline vital repeatable processes, creating exceptional value that empowers business units to focus on advancing scientific boundaries for patient benefit.

GBS Process & Analytics Services (GBS PAS) enables better decision-making and operational efficiency through streamlined and automated business workflows. Our services enhance decision-making effectiveness and free up capacity by accelerating and simplifying workflows. Key services span Process Re-engineering, Process & Task Mining, Rules Based & Intelligent Process Automation, Custom-built Apps and Workflows, Analytics Portals, Visual Analytics and Business Intelligence, Insights Support and Decision Intelligence (Applied AI).

Role Overview




Reporting to the Senior Director, this Senior Manager role combines strategic customer leadership with strong process and analytics expertise to drive measurable business value and benefits realization through GBS Process & Analytics Services. The role focuses on partnering with Operations SET covering PT&D;, Global Supply Chain and Strategy, Global Quality, Procurement, Global Engineering and Real Estate, Sustainability, IT and Regional Operations —to improve decision-making, operational efficiency, and customer and patient experience globally.
The Senior Manager is accountable for end-to-end ownership of a portfolio of high-value process optimization and analytics initiatives ($200k–$2m), including opportunity identification, prioritization, business case development, multi-service delivery orchestration, and realization of financial and non-financial benefits. Success in the role is measured by valid

📌 Senior Manager-Operations, GBS Process (Chennai)
🏢 AstraZeneca
📍 Chennai