The Regional Head - Agency Channel is responsible for managing the agency channel’s sales and operational performance within a specific region, reporting to the Zonal Head. This role focuses on achieving regional revenue and cost budgets, developing sales forecasts, supervising branch operations, and expanding the distribution network in a cost-effective manner. The Regional Head supports the Zonal Head by driving agent recruitment, productivity, and
customer satisfaction while ensuring alignment with zonal strategies and company policies.
Duties:
SKILLS REQUIRED
Sales Management: Ability to drive revenue and manage budgets effectively.
Supervisory Skills: Proficiency in overseeing branch operations and agent teams.
Recruitment Acumen:
Skill in identifying and onboarding talent cost-effectively.
Customer Focus: Robust ability to ensure service quality and client retention.
Analytical Skills: Capability to monitor performance against forecasts and adapt strategies.
Communication: Effective skills for training, stakeholder interaction, and reporting.
Insurance Knowledge: Understanding of life insurance products, processes and compliance requirements.
Problem-Solving: Skill in managing attrition and operational challenges