- Strong understanding of OpenText Content Server, Archive Center, and related modules
- Experience with SAP integration, Extended ECM, VIM, SAP Archiving, Core Capture
- Familiarity with cloud environments and working with SAP support and OpenText support teams
- Understanding of cloud infrastructure and private cloud environments
- Ability to troubleshoot document management issues across Sales, Supply Chain, and Finance processes
- Familiarity with compliance and security requirements for government workloads

Operational & Support Skills
- Provide day‑to‑day support for SAP Business Content, Business workspace, OpenText Content Management (CE 24.4), Archive Center, Core Capture, and related modules
- Provide day‑to‑day support for OpenText users, including issue resolution and process guidance
- Monitor system performance, document workflows, SAP OpenText background jobs,



and archiving jobs, Core Capture processes
- Manage user access, permissions, access controls, and compliance requirements

Communication & Collaboration
- Clearly explain processes and technical steps to non‑technical users
- Work closely with cross‑functional teams (SAP, Cloud Engineering, Business Process Owners)
- Provide training, documentation, and knowledge transfer
- Communicate issues, risks, and updates in a structured and timely manner

Government Environment Support (When the Government setting is available)
- Support OpenText environments used by US Government customers
- Ensure compliance with US data residency, access control, and security requirements

📌 OpenText Content Server (Bengaluru)
🏢 Trigent Software
📍 Bengaluru