As a Pega CDH & Decisioning Solution Architect, the candidate will provide technical leadership and solution architecture expertise for Pega Customer Decision Hub (CDH), Pega Decisioning, Next-Best-Action Advisor (NBAA), and multi-channel customer engagement solutions. The role requires solid hands-on experience with Pega Platform v8.x, Bundle Negotiator, taxonomy governance, adaptive model lifecycle management, and customer decisioning. The candidate will be responsible for designing scalable solutions, owning High-Level Design (HLD) and Low-Level Design (LLD), defining integration and data architecture, and making key technical decisions. The candidate will also work closely with Product Owners, business stakeholders, senior leadership teams, TPG client stakeholders, and external vendors. The role involves leading cross-shore delivery teams, managing technical governance, and ensuring successful delivery of complex Pega CDH and Decisioning solutions. Roles & Responsibilities: - Act as a Pega CDH and Decisioning Subject Matter Expert (SME)



and provide technical leadership for complex Pega implementations.- Lead solution architecture and technical design activities across Pega CDH, Pega Decisioning, NBAA, and multi-channel outbound orchestration.- Create, own, and review High-Level Design (HLD) and Low-Level Design (LLD) documents.- Design integration solutions and prepare Integration Solution Designs (ISDs) for Kafka, Mar Tech platforms, and Customer Data Platforms (CDP).- Define and maintain data models, context dictionaries, and decisioning structures required for customer engagement use cases.- Evaluate technical solution options and provide recommendations based on scalability, performance, security, and maintainability.- Document technical decisions, solution alternatives, and architectural trade-offs for senior stakeholders.- Translate business and functional requirements into Jira user stories and acceptance criteria.- Conduct requirement gathering and solu

📌 Pega CDH (Bengaluru)
🏢 Trigent Software
📍 Bengaluru