About Technical Account Manager role:

The Technical Account Manager serves as the technical owner accountable for driving proactive technical health and removing barriers to ensure
success resulting in value realization for our customers. TAM has relationship leadership and project management skills, working with diverse customer and internal team members from practitioners to senior leadership. TAM thinks strategically across business, and technical objectives, helping customers maximise value from their product investment. This is a post-sales position in which predominant job responsibilities and requirements occur after the sale of the company's product to the client.

A TAM
• Leads outstanding client engagement as the technical executive point of contact throughout the customer's solution lifecycle.
• Guides and supports customer's strategy with Solutions via mutual action plans with explicit outcomes.
• Provides proactive technical leadership, personalized knowledge sharing, and business-critical insights across people, processes and technology.




• Assesses strategic Customer technical risks and opportunities, and coordinates extended team to build and drive Ultimate Success plans.
• Delivers a prescribed set of technical services specifically designed to help maintain operational technical health of customer's instances.
• Maintains regular and appropriate governance with both internal and external executive teams. Drives alignment, facilitating and reporting on overall engagement status and outcomes.
• Supervises the management of technical critical issues and customer concerns.
• Advocates for Customer across internal teams. Optimizes client's product investment.
• Drives innovation, roadmap influence, standard methodologies, and process improvement back into the ecosystem.
• Coordinates well-rounded delivery cadence across all technical partners and achieve business objectives across multi-solution, multi-discipline engagements.
• Works hands on with internal

📌 Technical Account Manager (Noida)
🏢 Trigent Software
📍 Noida