You will provide Level 2 Infrastructure Improvements, Designs, New Installations, and implementations with best practices, predominantly working on NetApp Storage and Cloud products and services, support to our customers by responding to Incidents and requests, Problem Management Experience in supporting a varied clientele and a robust understanding of all NetApp storage-based technologies.

To be successful in this role, you would need to have the following:

• Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT, Troubleshooting Issues, performing firmware and operating system upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager, Managing backup integration with technologies).

• Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, Snapmirror, Encryption, MFA, AD Integration) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.





• Experience in other NetApp storage technologies like Storage grid, E-Series would be highly regarded.

• Experience in NetApp Cloud technologies like NetApp Console, CVO, Cloud Backup, Data infrastructure Insights, Data Classification, Cloud Sync, Amazon FSxN for ONTAP, GCNV, ANF etc.

• Working experience with either GCP, Azure or AWS hyperscale.

• Good to have Associate/Professional level Cloud certification for either of hyperscale Google/Azure/AWS

• Good to have NetApp cloud-based certifications like Hybrid Cloud Administrator or Implementation Engineer.

• Experience in Infrastructure deployment, backup and disaster recovery testing.

• Strong customer communication and documentation skills.

• Understanding of automation tools and basics of PowerShell/Python scripts would be beneficial.

• A thorough understanding of other components in the infrastructure stack – com

📌 Professional Services Engineer 2 (India)
🏢 Trigent Software
📍 India