Job DescriptionAbout the Role
nWe are hiring Language Experts / Lexical Transcribers to support a voice bot annotation project involving real customer speech. The role requires accurate transcription and audio segmentation in accordance with detailed client annotation guidelines. The project will begin with a calibration team and progressively scale across additional Indian languages.
nLanguages : Hindi, Tamil, Telugu, Malayalam, and Kannada.
nQualification : Finance graduates with prior transcription experience and a typing speed of more than 50 words per minute.
nLocation : Pune , Maharashtra.
nMode of Work : Onsite.
nKey Responsibilities
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- Transcribe customer-side voice bot call recordings accurately in the assigned target language.n
- Segment only the primary customer speech and follow the prescribed segmentation rules, including minimum segment duration and non-overlapping segments.n
- Produce lexical transcription without punctuation or special symbols and use the appropriate target-language script.n
- Write numbers, dates, digits, abbreviations,



and English loan words in the required lexical format while maintaining consistent spelling.n
- Apply contextual correction only when the intended word is unambiguous from the sentence context; otherwise preserve what is actually spoken or use the prescribed unintelligibility handling.n
- Identify and appropriately handle distorted, unintelligible, IVR, non-target-language, background-speech, and overlapping-audio cases as defined in the guidelines.n
- Use the tag only for genuinely unintelligible content and follow project quality limits.n
- Incorporate calibration and QA feedback promptly and maintain agreed quality and turnaround expectations.n
- Escalate unclear or exceptional cases through the defined operations process rather than making unsupported assumptions.n

nRequired Qualifications
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- Graduate in Financen
- High proficiency in at least one of the required project languages,

📌 Language Expert (Pune)
🏢 iMerit Technology
📍 Pune