Business Analyst – Digital Onboarding & KYC

Experience Around 8-10 years, with strong domain expertise in Digital Onboarding

and KYC/AML/CDD/EDD processes.

Role Purpose

Drive analysis and design for end-to-end digital onboarding journeys (retail and

corporate) with robust KYC/AML compliance, ensuring seamless customer experience

and adherence to regulatory standards.

Key Responsibilities

● Requirements Gathering & Documentation

o Collect and analyze business requirements for onboarding and KYC

processes.

o Prepare BRDs, FRDs, user stories, and process flows for digital

onboarding solutions.

● Process Design & Compliance

o Define KYC/CIP data points, risk-based CDD/EDD steps, and escalation

paths.

o Ensure AML/KYC controls are embedded in onboarding workflows,

including sanctions, PEP, and adverse media screening.

● Technology & Integration Alignment

o Specify data models, validation rules, and API/interface requirements for

ID verification and screening tools.

o Collaborate with IT teams to ensure smooth integration with digital

banking platforms.





● Testing & Rollout

o Develop UAT scenarios and acceptance criteria for onboarding and KYC

features.

o Support SIT/UAT execution and production readiness for onboarding

releases.

● Stakeholder Management

o Act as liaison between business, compliance, operations, and technology

teams.

o Coordinate with vendors for ID verification and screening solutions.

Required Skills & Experience

● Robust experience in Digital Onboarding for retail and corporate customers.

● Deep knowledge of KYC/AML/CDD/EDD processes and regulatory

requirements.

● Expertise in BA deliverables BRD, FRD, user stories, acceptance criteria.

● Familiarity with onboarding technologies, screening tools, and workflow systems.

● Experience in Agile/Scrum delivery environments.

Preferred Qualifications

● Exposure to Oracle Banking Digital Experience (OBDX) or similar digital

banking platforms.

● Certifications like ACAMS/

📌 Business Analyst (Bengaluru)
🏢 Trigent Software
📍 Bengaluru