Job Description:

The IT Support Technician will be based in Hyderabad, Telangana and will be responsible for day to day IT helpdesk support including the analysis, acquisition, installation, configuration, implementation, modification and support of computer desktop hardware, operating systems, software, and applications. He or she will apply advanced knowledge of computer hardware/software and operating systems, general knowledge of networks, etc. to provide the required day to day support and implement long-term strategic direction for the function.
Nextpower is one of the most promising, fastest growing companies in today’s solar industry. We design and manufacture next generation PV tracking systems that dramatically improve the economics of solar power. Applications range from distributed generation to massive utility-scale power plants across domestic and international markets. It is an exciting time to join Nextpower as we expand our team to meet the challenges of rapid growth in the B2B solar industry. With one of the most experienced management teams in solar, category-leading products,



and a fortified technology roadmap, Nextpower is making a dramatic impact on the power plant of the future.
We are looking for someone who demonstrates:
- Knowledge of Ai Tools
- Scripting ( PowerShell )
- ServiceDesk portal
- Intense collaboration
- Passionate customer focus
- Thoughtful, quick, disciplined execution
- Tenacious commitment to continuous improvement
- Relentless drive to win
- Understanding of the enhanced level of support required for executive staff

Here is a glimpse of what you’ll do…
- Provide technical support for desktop/computer definition, purchase, configuration, installation, maintenance, and upgrades of computer hardware.
- Troubleshoot and Configure:
- Wi-Fi Connectivity
- Office 365, Box.com, Okta
- Deploy laptops and desktops in a domain environment
- Inventory and Asset Tag
- General network connectivity, file access
- Active Directory accoun

📌 Support Intermediate (Hyderabad)
🏢 Nextpower
📍 Hyderabad