Position Summary:
The Application Packaging & Automation Engineer is responsible for designing, packaging, deploying, maintaining, and supporting enterprise applications across Windows, macOS, iOS, and Android environments. This role serves as a technical subject matter expert for contemporary application delivery, endpoint application management, deployment automation, and application lifecycle support using Microsoft Intune, Jamf, PowerShell, Power Automate, and related Microsoft 365 technologies.
The engineer will help improve the colleague experience by delivering reliable software deployments, reducing manual operational work, strengthening deployment standards, and enabling automation opportunities across Corporate IT. This role will also support the development and integration of automated workflows and AI-enabled solutions, including Microsoft Copilot Studio agents, that improve service delivery and operational efficiency.
Essential Duties & Responsibilities:

Package, test, deploy, update, and maintain enterprise applications using Microsoft Intune, Jamf,



and related endpoint management platforms.
Create and maintain application packages using Win32, MSI, MSIX, PKG, DMG, PowerShell, Windows Installer, and other standard packaging technologies.
Manage application assignments, detection rules, dependencies, supersedence, filters, phased deployments, and remediation scripts to ensure reliable software delivery.
Troubleshoot complex application installation, deployment, configuration, compatibility, and performance issues across managed endpoints.
Support application deployment for internally developed applications, third-party software, SaaS tools, and productivity platforms.
Monitor deployment success, failure trends, application health, compliance status, and endpoint readiness; provide reporting and recommendations for improvement.
Partner with vendors, application owners, Security, Infrastructure, Service Desk, and business stakeholders to resolve application-re

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