Role - Lead Backend Engineer – Voice AI Location: Bengaluru Work mode: 5 days/week, Work from Office Experience: 5–8 years MUST HAVE - Voice AI OR VoiceBot AND Python The Role We are looking for a hands-on Lead Backend Engineer – Voice AI to build and own the backend foundations of our Voice AI product. This is a high-ownership, 0 to 1 role. You will work closely with Product, Design, AI/ML, and Engineering teams to turn ambiguous problem statements into reliable, delightful, and scalable customer experiences. You will influence both product direction and technical architecture while building systems that power real-time, human-like AI conversations. What You’ll Do ● Lead the design, development, and evolution of backend systems that power real-time Voice AI experiences. ● Build reliable, low-latency services for telephony, audio streaming, conversation orchestration, session management, and post-call workflows. ● Develop and operate Voice AI integrations using platforms such as LiveKit, Vapi, Twilio, WebRTC, or similar technologies. ● Integrate speech-to-text, text-to-speech,



LLMs, retrieval systems, and AI evaluation pipelines into robust production workflows. ● Build agentic and conversational workflows using tools such as LangChain, LangGraph, or equivalent frameworks. ● Design scalable APIs, event-driven workflows, data models, background jobs, and fault-tolerant systems. ● Own backend services built with Python, FastAPI, PostgreSQL, Redis, queues, and cloud infrastructure. ● Lead, mentor, and grow a high-performing team of talented engineers; create clarity, set a high execution bar, and enable the team to deliver ambitious outcomes in a rapid-moving environment. ● Partner with Product and Design to identify customer problems, define requirements, run experiments, and ship end-to-end features. ● Make thoughtful trade-offs across speed, product experience, latency, reliability, security, scalability, and cost. ● Establish strong observability across the platform

📌 Lead Backend Engineer (Karnataka)
🏢 Qrata
📍 Karnataka