Job Title: Front Desk Executive – Healthcare (Hospitality Background Preferred)
? Location: Mumbai
Role Overview:
We are looking for a compassionate and service-oriented Customer Care Executive with a hospitality background to enhance patient experience and ensure smooth front-end coordination in a healthcare setup.
Key Responsibilities:
- Maintain accurate patient records & follow-ups
- Handle patient inquiries, appointments & service coordination

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- Deliver a warm, skilled & empathetic patient experience

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- Manage front desk interactions & patient flow

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- Coordinate with medical & support teams for seamless service

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- Address patient concerns, feedback & service recovery

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- Ensure high standards of customer service aligned with healthcare protocols

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- Support billing coordination & basic administrative tasks

Requirements:
- Experience in Hospitality / Guest Relations / Customer Service
- Strong communication & interpersonal skills
- Patient-first attitude with empathy & professionalism
- Ability to handle sensitive situations calmly
- Basic knowledge of healthcare environment is a plus
Preferred Profile:
Candidates from hotel, airline, clinic, wellness or service industry with strong customer handling experience.

Interested candidate can drop their resume on [email protected]

📌 Hiring: Front Desk Executive (India)
🏢 AquaCentric
📍 India