Job DescriptionCRM Executive - Microsoft Dynamics 365 Sales CRM
NRole Overview
nWe are looking for a detail-oriented CRM Executive to support and optimize Packfora's business development team through effective management of Microsoft Dynamics 365 Sales CRM (Essential).
NThis role combines CRM administration, sales operations support, reporting, workflow management, and stakeholder coordination, making it ideal for someone who enjoys driving data accuracy, process efficiency, and business performance through technology.
NKey Responsibilities
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- Manage and maintain Microsoft Dynamics 365 Sales CRM /Microsoft Dynamics CRM, ensuring data accuracy, consistency, and system effectiveness. N
- Support lead management, chance tracking, pipeline monitoring, and sales reporting activities. N
- Collaborate with the Business Development team to enhance CRM adoption and process compliance. N
- Create and maintain dashboards, reports, and performance metrics to support business decision-making. N




- Monitor CRM data quality and implement best practices for data governance and maintenance. N
- Assist in workflow optimization, automation, and continuous process improvements within the CRM platform. N
- Coordinate with internal stakeholders to troubleshoot CRM-related issues and provide user support. N
- Support management withsales analytics, forecasting, and CRM-driven business insights. N
- Maintain CRM documentation, user guides, and standard operating procedures. N

nKey Qualifications
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- Bachelor's degreein business, Commerce, Information Technology, Management, or related discipline. N
- 2+ years of hands-on experience with Microsoft Dynamics 365 Sales CRM. N
- Experience supporting sales teams, CRM administration, reporting, and process management. N
- Strong understanding oflead management, opportunity management, and sales pipeline processes. N
- Experience working withCRM reporting, dashboards, and sales performance tracking. N

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📌 Crm Executive (Alibag)
🏢 Packfora
📍 Alibag