Hi All,

We have an immediate opening for Gurgoan Location.

End User Support:
Provide first- and second-level technical support for desktops, laptops, mobile devices, printers, and collaboration tools. Troubleshoot hardware, software, network, and application-related issues. Install, configure, and maintain operating systems, productivity applications, and security tools. Support users in resolving issues related to email (Outlook, G-Suite), VPN access, Wi-Fi, and remote connectivity. Assist with onboarding/offboarding activities including account creation, access provisioning, and device setup. Provide support for video conferencing, projectors, and meeting room equipment. Manage and troubleshoot enterprise applications such as Teams, Zoom, Webex, and Slack. Guide users on IT security best practices, including phishing awareness, password hygiene, and data protection. Escalate incidents to appropriate teams when required and follow up until closure. If Interested please share your resume to manasa.c@

📌 End User Support Specialist (Gurugram)
🏢 SHI Solutions India
📍 Gurugram