Dear Applicants,

Greetings from Pine Q Lab Technology

We are hiring for one of our clients in Pune for an E-commerce Process

Candidates with experience in Quick Commerce / E-commerce companies or International Customer Support are welcome to apply.

If you have strong communication skills and relevant customer support experience, this could be a excellent opportunity for you.

Come and join our team

Designation: Customer/Seller Support Executive

Hiring Details
Process: Email Process/Blended/Chat Location: Pune, Kharadi Bypass Working Days: 5.5 Days a Week Shift: Rotational Shifts Week Off: Rotational Cab Facility: Both-way cab facility available Job Responsibilities
Handle seller queries and provide effective resolutions through customer support. Assist E-Commerce Business sellers with account, order, payment, listing, and other platform-related concerns. Identify issues, troubleshoot them, and ensure timely resolution. Maintain high-quality customer interactions and meet process SLAs.



Document customer interactions accurately in the system. Escalate complex issues to the appropriate team when required. Candidate Eligibility
Candidates from E-commerce Seller Support / International Experience B2 communication is required. Both International and Domestic customer service experience into e-commerce will be considered. If the Candidate is from a non-e-commerce background then B2+ communication is required, and the candidate should have International Customer Service experience. Selection Process:

HR Interview → Operations Interview → Written Versant Assessment

Important
Work from Office – Pune. Candidates must be comfortable with rotational shifts and rotational week-offs. Immediate joiners only. Budget: 3 LPA (Negotiable) Share your updated CVs at: khushi.agarwal@

Open to referrals.

📌 Customer Support Executive (Pune)
🏢 PineQ Lab Technology
📍 Pune