Job Description -
1 - 5 years of Service Desk / IT Support experience. Experience with Service Now ITSM tool. Knowledge of Windows OS, and Microsoft 365 applications. Experience in Active Directory and account management. Understanding of ITIL processes; ITIL certification preferred. Solid communication, customer service, and problem-solving skills. Minimum Qualification: 15 years of full-time education
📌 Service Desk Analyst (West Bengal)
🏢 Tata Consultancy Services
📍 West Bengal
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