12 Sep
|
Uniliv
|
New Delhi
Job Description
Property Manager – Delhi NCR
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nUniLiv is looking for a hands-on and accountable Unit Lead to manage the day-to-day operations of an assigned co-living property and ensure an excellent resident experience.
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nThe Unit Lead will take ownership of property operations, resident satisfaction, team performance, service standards, and operational excellence.
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nKey Responsibilities
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- Manage complete day-to-day operations of the assigned property.n
- Coordinate Front Office, Housekeeping, Maintenance, Security and F&B; operations.n
- Ensure the property is clean, safe, well-maintained and resident-ready at all times.n
- Manage resident queries, complaints and escalations and ensure timely resolution.n
- Build strong relationships with residents and drive a positive resident experience.n
- Lead, train and motivate the property operations team.n
- Manage team rosters, attendance, discipline, grooming and performance.n
- Conduct regular property inspections and ensure SOP and service standards are followed.n
- Coordinate move-ins, move-outs,
resident events and special requirements.n
- Monitor maintenance issues and ensure closure within defined TATs.n
- Drive resident engagement and community-building activities.n
- Maintain accurate MIS, operational reports and property documentation.n
- Ensure compliance with safety, security, hygiene and company policies.n
- Identify operational gaps and proactively implement solutions.n
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nRequirements
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- 3–6 years of experience in hospitality, hotels, co-living, serviced apartments, property management or residential operations.n
- Graduate; Hotel Management / Hospitality Management preferred.n
- Prior experience managing a property or frontline operations team will be an advantage.n
- Strong communication, leadership and people-management skills.n
- Excellent resident/customer handling and conflict-resolution abilities.n
- Robust ownership, problem-solving and execution skil
📌 Property Manager (New Delhi)
🏢 Uniliv
📍 New Delhi