Job DescriptionSales Team Lead – Voyaah
n About Voyaah
nVoyaah is a travel-tech startup specialising in leisure travel with offices in Mumbai and Bengaluru. It curates deals for premium stays and plans end-to-end customised vacations & small group tours in leading holiday destinations in India and across the globe. With strong tie-ups across accommodation, transportation, holiday activities & experiences, and dining & food services, Voyaah is the preferred holiday partner for affluent voyagers with a fine taste.
nAbout the Role
nWe're looking for a Sales Team Lead to lead a team of Business Development Associates and drive sales performance. You will be responsible for achieving team targets, managing incoming enquiries, helping the team with sales, and ensuring a seamless customer journey from enquiry to booking and holiday execution.
nThis role requires solid experience in holiday sales, customer consultation, team management, and performance-driven sales.
nOKRs
n Sales & Team Performance:
nDrive individual and team monthly sales targets and revenue.
Monitor conversion rates, sales pipelines, and lead movement, and take corrective action to improve team performance.
nCustomer Consultation & Sales:
nSupport the team with complex enquiries, negotiations, objection handling, and closures. Guide team members in understanding customer requirements and converting enquiries into confirmed holidays.
nLead & CRM Management:
nMonitor incoming and campaign leads and ensure timely follow-ups. Track sales calls, client interactions, pipelines, and CRM usage to maintain quality and improve conversions.
nTeam Support & Performance:
nSupport the team with destination, product, and sales-related knowledge as required. Keep track of individual performance, identify areas for improvement, and help team members perform more effectively.
nCustomer Experience & Reporting:
nMaintain a strong focus on customer experience, conversion, and repeat business. Prepare and shar
📌 Team Leader (Mumbai)
🏢 Voyaah
📍 Mumbai