Job DescriptionJob Title B2C Sales Manager – US Process Job Description SS Tech Services is looking for an experienced B2C Sales Manager – US Process to lead and manage our international sales team at our Noida office. The ideal candidate should have a strong background in International B2C Sales / US Process, with proven experience in team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure. The role involves managing a team of 25+ sales professionals, driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets. Key Responsibilities - Lead, manage, and motivate a team of 25+ B2C sales professionals - Drive US B2C sales and achieve monthly and quarterly revenue targets - Monitor key sales metrics including conversion rate, productivity, revenue, average sales value, and target achievement - Develop and execute strategies to improve sales performance and conversions - Conduct regular call reviews, sales meetings, coaching sessions,



and performance reviews - Train and coach team members on sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closure - Identify performance gaps and implement appropriate improvement plans - Support the team with escalations and high-value deal closures - Prepare and analyze sales reports, forecasts, and performance metrics - Ensure high-quality customer interactions and adherence to process standards - Coordinate with internal teams to achieve overall business objectives Must-Have Qualifications - 5+ years of experience in International B2C Sales - Minimum 2–3 years of experience in Sales Team Management - Proven experience managing a team of 20–25+ sales professionals - Strong experience in US Process / International BPO / Voice Sales - Proven track record of achieving sales and revenue targets - Excellent verbal and written English communication skills - Robust negotiation,

📌 C Sales Manager-US Process (Noida)
🏢 SS Tech Services
📍 Noida