Job DescriptionJOB DESCRIPTION Safety & Quality Product Delivery Manager Exposure to Aviation Safety & Quality | Good Communication Employment Type: Full time Location: Bangalore Role Summary The QMSMART Safety & Quality Specialist is the operational and functional expert for the organization's QMSMART Safety & Quality Management System (branded internally as SQMS/ESMS). This role owns day-to-day use, configuration integrity, and continuous improvement of the QMSMART platform across its core modules — Occurrence Reporting, Investigation Management, Document Control, Risk Assessment, and Audit Management — while acting as the key business-side resource during implementation phases (CRP, UAT, Data Migration, Training, Go-Live, Hypercare) and ongoing operations. This is a safety-critical, regulated role (ICAO/IOSA/CAA) where accuracy, sign-off discipline, and data integrity within QMSMART directly support the organization's Safety Management System (SMS) and Quality Management System (QMS).



Key Responsibilities QMSMART Platform Ownership • Serve as the subject matter expert on QMSMART configuration, workflows, and module functionality (Occurrence Reporting, Investigation Management, Document Control, Risk Assessment, Audit Management). • Maintain the role/user mapping and permissions matrix, ensuring access aligns with job function (Safety Reporter, Safety Investigator, Quality Officer, Auditor, System Admin). • Monitor system usage and data quality; flag and resolve configuration issues or defects (using P1–P4 priority classification: P1 blocks go-live/24h fix, P2 major/fix before UAT exit, P3 workaround exists, P4 minor/post go-live). Be a Specialist and Act as a Service Manager • Process and triage occurrence reports; ensure timely routing for investigation per SLA. • Support investigators with structured workflow tools, document control, and risk assessment scoring within the platform. • Maintain audit schedules, findings, and corrective/preventive action (CAPA) tr

📌 Product Project Manager (Bengaluru)
🏢 QMSmart Technologies
📍 Bengaluru