Must Have Skills:
Open Text VIM (3+ years) SAP FI (Accounts Payable) SAP MM Invoice Verification Open Text VIM AMS Support (L2/L3) Invoice-to-Pay (I2 P) / Procure-to-Pay (P2 P) SAP ECC or S/4 HANA Integration Archive Link & Document Archiving Invoice Processing, Exception Handling & Workflow Support Key Responsibilities:
Provide L2/L3 production support for Open Text VIM. Troubleshoot invoice processing, approval workflows, OCR, MIRO/FB60 posting issues. Handle PO/Non-PO invoice exceptions and vendor invoice discrepancies. Support minor enhancements, workflow changes, validation rules, and configuration updates. Work with SAP FI/MM, ABAP, Basis, and business teams to resolve issues. Prepare functional specifications and support UAT activities. Ensure SLA compliance, audit readiness, and process documentation. Preferred:
Basic ABAP debugging knowledge Open Text VIM Certification ITIL Certification