Role: Technical Program / Project Manager

Domain: Travel / Airline (Passenger Service Systems - PSS)

Experience: 12+ Years

Location: Noida, Gurugram, Hyderabad, Pune

Travel Requirement: Candidates must be willing to relocate and work onsite in Nairobi for approximately 10 months as part of the engagement.

About the Role

We are looking for an experienced Technical Program / Project Manager with a strong background in the Travel and Airline industry, particularly Passenger Service Systems (PSS). The ideal candidate will be responsible for leading large-scale transformation, implementation, integration, and modernization initiatives while managing stakeholder relationships, delivery governance, and cross-functional teams.

Key Responsibilities
Lead end-to-end delivery of Travel and Airline technology programs. Manage project scope, schedules, budgets, risks, dependencies, and resource planning. Work closely with airlines, business stakeholders, product teams, architects, and third-party vendors.



Drive implementation and enhancement initiatives related to Passenger Service Systems (PSS). Coordinate multiple workstreams including Reservations, Inventory, Departure Control System (DCS), Loyalty, and Ancillary Services. Establish project governance frameworks and ensure timely status reporting to senior leadership. Manage program risks, issues, escalations, and mitigation plans. Facilitate stakeholder meetings, steering committees, and executive reviews. Ensure successful deployment, transition, and hypercare support activities. Lead distributed teams across offshore, onsite, and client locations. Required Skills & Experience
10+ years of experience in Project Management, Program Management, or Delivery Management. Solid experience in Travel, Aviation, or Airline domain. Hands-on exposure to Passenger Service Systems (PSS). Experience managing complex integration and digital transformation programs. Strong understanding of Agile, Scrum, Waterfall, and Hybrid deliver

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